From Saturday to Thursday
9:00 AM to 8:00 PM
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Please fill in the form and our team will take care of your request within few hours.
Frequently Asked Questions
Please read our FAQ before sending us a message
For any reason, you may return / exchange your order to our store within 14 days after your purchase. Please read more about our Return and exchanges page.
Once we have received your package, your refund will be processed within 7 working days. You will be notified via your email when this transaction has taken place. Please read more about our Returns and exchanges.
Please make sure to check your email for shipment confirmation email to see most recent activity on your package.
Rigid offers you different payment methods that includes cash on delivery (COD), payment through credit and debit card.
We offer worldwide shipping for some countries. Estimated process for orders takes 24-48 hours, 1-3 business days to receive your package (domestic), and International shipping takes around 15 business days. . For more information please read our Shipping & Delivery.
We offer free shipping for any orders above AED 200 and any orders above $150 within other countries.
To retrieve your password, click on “Forgot your password” link on the login page. Then you will be asked to provide the answer to your secret question, then you will receive an email to change your password.