Privacy Policy

RigidOfficial.com “We” or “Rigid” is committed to respect your personal information. This Privacy explains how we collect, use and process your personal data when you visit or purchase from our website.

What Information Do We Collect?

When you visit Rigid website, we automatically collect certain information about your device that includes your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies Cookies, Log files, Web beacons, tags and pixels.

Additionally when you make a purchase through our online store, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information

Please note that when we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally for better communication with you to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

In this section, we clarify who we share your personal information with and for what purpose. We can use your collected data for: analytics, marketing, with shipping providers, or third parties.

We use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your Personal Information here.

You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations to protect our rights.

Do Not Track

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

You have the right to access personal information we hold about you and to ask that for your personal information to be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our email: contact@rigidofficial.com

Data Retention

  • When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Security

The security of your personal information “order & device information” is important and confidential to us. When you enter sensitive information, such as password, credit card information, we encrypt the transmission of that information using secure socket layer technology (SSL ).To ensure the protection of your personal information against unauthorized access.

Please note that our Privacy Policy does not apply to third-party Sites, and we are not responsible for their content, goods or services available on their site.

Changes to This Policy

Our website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contact Us

For any help, our friendly customer service team can be contacted by contact@rigidofficial.com, or fill in the Contact Us form and our team will take care of your request within few hours.