Returns and Exchanges

We hope you will be delighted with your purchase, but in the case you are unsatisfied and would like to return or exchange your purchased item(s), please find our Returns & exchanges policy below:

Online Returns & Exchanges

We offer FREE returns or exchanges within 14 days of your purchase within UAE

Please note the following to our return and exchange policy:

  • We will cover your exchange shipping fees to exchange the item with the same value of money from our store.
  • You can return any product you have bought, and we will cover the return shipping costs.
  • Refunds for returned item(s) will be processed within 7 working days after receiving the item(s).
  • How do I return/ exchanges my items?
    Simply click ‘Make Return or Exchange’ and fill in the fields.

International Exchanges and Returns

Will be offered very soon.


Order Cancellation

Orders that have already been processed cannot be cancelled; they must be returned to our store and follow the Returns Policy.