Terms and Conditions

Welcome to Rigid Fitness Apparel terms and conditions of service!

These Terms and Conditions to ensure our user’s positive experience. By using Rigid for Fitness Apparel website, you agree to these terms of use mentioned below. Please read these terms carefully before accessing or using our website.

This website is operated by Rigid for Fitness Apparel. Throughout the sitfe, the terms “we”, “us” and “our” refer to Rigid for Fitness Apparel. These terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

You can review the most current version of the terms of service at any time on this page.

SECTION 1 – Modifications of Service and Prices

We may modify the service / products or content at our sole discretion without notice at any time. Prices for our products are subject to change without notice.

SECTION 2 – Personal Information

All of customer data is kept on a secure server. Your submission of personal information through our website is protected by our Privacy Policy.

Additionally when you make a purchase through our online store, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

Please read more about our Privacy Policy

SECTION 3 – Purchase Information

When you purchase, you agree to provide us with current, accurate and complete purchase account information for all items purchased through our store. You agree to update your account and other information, including your email address and credit card numbers and expiration dates. So, we can complete your transactions and contact you as needed.

You have the right to access personal information we hold about you and to ask that for your personal information to be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our email: contact@rigidofficial.com, please read more about our Privacy Policy

SECTION 4 – Returns and Exchanges

If a customer is not satisfied with the purchase. He /she can return the purchased product on his/her cost within 14 days of receipt of the items.

For more detail, please review our Return & Exchange Policy

SECTION 5 – Shipping and Delivery

  • Shipping domestic to UAE

FREE Shipping for orders ABOVE AED 450.
A delivery fee of AED 20 for orders BELOW AED 450.

The estimated process for orders takes 1-3 business days to receive your package (domestic) through Safe Arrival -Courier.

  • International Shipping

To be offered very soon.

For more information please read our Shipping & Delivery.

SECTION 6- Payment

  • We accept payments online using Visa and MasterCard credit/debit cards in AED.
  • We also offer cash on delivery (COD) payments.

SECTION 7- Prohibited Uses

You will be prohibited from using our website or its content for any unlawful purpose or in any manner prohibited by this agreement that includes:

  1. To violate any international, rules, laws, our policies, or other code of conduct.
  2. To violate our or others intellectual property rights in the website
  3. Harass, harm, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  4. To submit false or misleading information.
  5. Upload or transmit viruses or any other type of malicious code that may affect the functionality of our and other related websites.
  6. To collect or track the personal information of others.
  7. To access, monitor, or copy any content or information of this Website using any robot or other automated means or device for any purpose.
  8. The customer using our website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 8- Governing Law

  • These provided Terms and conditions of service and any separate agreements shall be governed in accordance with the laws of UAE.
  • Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

SECTION 9- Termination

These Terms of use will be effective and apply for you unless and until terminated by either you or Rigid for Fitness Apparel. You may terminate your agreement at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If we suspect that you have failed to comply with our terms of service, in our sole and absolute discretion may terminate this agreement at any time without notice; and (i) you will be liable for all amounts due up to and the date of termination ;( ii) and we may deny you access to our site or services.

SECTION 10- Contact Information

For any help, you can contact our friendly customer service team through contact@rigidofficial.com, or fill in the Contact Us form and our team will take care of your request within a few hours.